Our Belief
Our Mission
At Upscale Healthcare Services, our mission is to deliver skilled, dependable, and compassionate home healthcare that uplifts lives and restores dignity.
We are committed to serving individuals of all ages, particularly seniors, people with disabilities, and those with chronic or complex medical conditions with care that is personalized, respectful, and culturally informed.
We recognize that home is more than a place. Our mission is to make that home a sanctuary for healing by ensuring each client receives the right level of care, at the right time, from professionals who truly care.
By bridging clinical excellence with human connection, we aim to reduce hospital readmissions, support family caregivers, and promote independence in everyday living. We exist to be the helping hands, listening ears, and trusted advocates our clients deserve.
Our Vision
We envision a future where every individual regardless of age, race, income, or health status has access to high-quality care in the comfort of their home.
Our vision is to be Maryland’s leading home healthcare agency, not just in service volume, but in reputation, impact, and trust.
We seek to be a model of what culturally competent, client-centered care should look like—addressing disparities in healthcare access, uplifting underserved populations, and redefining what it means to age or recover at home with dignity.
As we grow, we are investing in:
Technology that enhances care coordination and accountability
Ongoing staff development and caregiver support
Community partnerships that extend our impact
A responsive 24/7 infrastructure to meet urgent and long-term needs
Our Core Values
Compassion
We put people first. We listen without judgment and care without conditions. Every action, big or small, is delivered with kindness, empathy, and patience. Because compassion is the foundation of trust.
Excellence
We strive for the highest standards. From caregiver training to care planning and follow-up, we maintain a culture of excellence. We monitor our outcomes, improve our systems, and innovate to stay ahead of evolving client needs.
Reliability
We show up every time. Our clients count on us to be consistent, responsive, and dependable. Whether it’s a medication reminder, mobility support, or just a listening ear, we never take our responsibilities lightly.
Integrity
We do the right thing even when it’s hard. We are transparent, honest, and ethical in all we do. Our clients and their families trust us with their most private spaces and vulnerable moments. We honor that trust with unwavering integrity.
Cultural Competence
We reflect the communities we serve. We value the languages, traditions, beliefs, and lived experiences of our clients. Our caregivers receive training in cultural sensitivity and diversity so every person feels seen, heard, and respected.
Empowerment
We uplift others so they can thrive. We invest in our caregivers with tools, training, and support. We encourage clients to maintain independence and participate actively in their care. And we help families navigate care with confidence and clarity.
Looking For Consultation?
240-733-8673
Connect with us today, we’re here to provide the support you need.
At Upscale Healthcare Services Inc., we believe that every individual deserves exceptional care in the comfort of their home. Based in Maryland and licensed to provide top-tier home healthcare solutions tailored to the unique needs of each client.
Contact Us
- 6301 Ivy Lane Suite 512 Greenbelt Maryland 20707
- info@upscalehealthinc.com
- 240-733-8673
- Map Direction
Weekly Newslatter
Stay informed with the latest from Upscale Healthcare,where excellence in home care meets personalized service.